How to delete your account and data
In the app: Profile, the “Data” section, the “Delete account” row. Before deletion we will offer to export everything to a file — after deletion there will be nothing to restore.
Write to us at this email with any question about your data: we reply within thirty days, and usually sooner.
What happens next: we delete your profile, results, equipment together with photos, rank and the document, and notes. Your data does not stay with your coach either — there is no reason to keep the data of a deleted account. Deletion takes up to thirty days and cannot be undone. If the law of your country requires it to be done faster, we do it faster.
How to contact us
Email: ik914735@gmail.com. Address: Astana, Kravtsova St., 2, Republic of Kazakhstan. Phone: +7 702 636 44 86.
If our answer does not satisfy you, you have the right to contact a supervisory authority: in Russia — Roskomnadzor, in Kazakhstan — the authorized body for personal data protection, in the European Union — the supervisory authority of your country.